Hello!
I'm N'dia Thomas, a 30 year-old Cybersecurity Analyst.
Located in Fort Mill, SC, I currently work as a Security Analyst for the University of South Carolina. I also work as a freelance photographer specializing in natural light photography.
To contact me for further information, go to my Contact page.
- Proficient with computer hardware, equipment, and Windows operating systems
- Skilled in Microsoft Office Suite applications as well as Project and Visio
- Experience with Java programming and basic web development
- Troubleshooting, problem solving, and critical thinking skills
- Flexible and able to prioritize tasks
Master of Science in Computer Science, January 2018 - May 2020
*Master of Science in Applied Computer Science, August 2017 - December 2017
Bachelor of Arts in Communication with a minor in Computer Science, August 2013 - December 2016
Georgia Institute of Technology, Atlanta, Georgia
*Master of Science in Applied Computer Science, August 2017 - December 2017
University of West Georgia, Carrollton, Georgia
Completed 1 semester; transferred to Georgia Institute of Technology in Spring 2018
Bachelor of Arts in Communication with a minor in Computer Science, August 2013 - December 2016
Charleston Southern University, Charleston, South Carolina
Systems Technician- South Carolina Department of Commerce, Columbia, SC
March 2018 - Present
- Install, maintain, upgrade and troubleshoot desktop computers, printers, scanners and copiers
- Provide support to end users to resolve problems with supported software and hardware.
- Assist and serve as a backup administrator for the network and server infrastructure
- Maintain desktop operating systems
- Maintain software applications at the workstation level including in-house developed software and MS Office
- Responsible for management, configuration, deployment, inventory and support of cell phones and VOIP desk phones
January 2017 - March 2018
- Complete work orders on hardware such as desktops, laptops, projectors, and Chromebooks
- Deploy new technological equipment in schools and various district locations
- Image new desktops and laptops to Windows 7 or Windows 10
- Provide onsite technical support for faculty, staff, and other end users within the district
- Perform audits on district devices for purposes of asset tracking and inventory maintenance
- Assist with troubleshooting network issues regarding access points and switches
2012 – Present
- Work individually with clients on-site for portrait and event sessions
- Edit photos prior to distributing and printing
June 2015 – December 2016
- Worked with users regarding problems concerning equipment and network on-site and remotely
- Performed duties of IT Manager as needed
- Assisted with decommission and deployment of new computers
- Created and managed database in Access 2013 for employee training data
- Managed users and 80+ computers on network using Active Directory
- Ensured daily backups and authorized user access to specific shared directories on file server
June 2014 – May 2016
- Managed seating and interact with guests to ensure positive experience
- Engaged in a team environment with different types of people
June 2012 – June 2013
- Unboxed and set up new equipment, software, and other electronics
- Fixed problems for school staff concerning computers, printers, and other equipment